1. Introduction
Welcome to DreamWayHotel.com. These Terms of Use govern your access to and use of our website, booking platform, and related digital services. By using our site, you agree to comply with and be legally bound by these terms. If you do not accept them, please refrain from using our services.
These Terms apply to all visitors, users, and others who access or use the service.
2. Scope of Services
DreamWayHotel provides hotel accommodation services across a variety of hospitality formats including casino hotels, adult-only retreats, wellness resorts, luxury suites, and budget stays. Our online platform enables you to:
Browse and explore hotel information
Book rooms and manage reservations
Access special offers and loyalty programs
Receive support before, during, and after your stay
DreamWayHotel reserves the right to modify or discontinue any part of the service without prior notice.
3. Eligibility
Our services are intended for individuals aged 18 and older. Certain locations, particularly casino and adults-only properties, may have age restrictions of 21+, which will be clearly stated during the booking process.
By using this site, you confirm that:
You are legally capable of entering into a binding contract;
You are not using the service for any unlawful or unauthorized purpose.
4. Booking and Payments
Reservations made through our site are subject to availability and confirmation. When you make a booking, you agree to:
Provide accurate, complete personal information;
Use a valid payment method;
Accept the applicable rate, cancellation, and refund policies;
Acknowledge any property-specific terms (e.g., spa access, adult-only zones, smoking policy).
Payment details are processed securely via certified third-party providers. DreamWayHotel does not store credit card data on its own servers.
5. User Conduct
You agree to use our site responsibly and not to:
Post, transmit, or share misleading, offensive, or harmful content;
Use bots, scrapers, or automated systems to interfere with website operations;
Attempt unauthorized access to any part of our platform or infrastructure;
Violate any laws in connection with your use of our service.
Violation of these terms may result in suspension or permanent banning of access, as well as legal consequences.
6. Intellectual Property
All content on the DreamWayHotel website — including but not limited to logos, text, photos, layouts, trademarks, and software — is the exclusive property of DreamWayHotel or its partners, protected by applicable intellectual property laws.
You may not reproduce, redistribute, or use any content from the site without express written permission, except for personal and non-commercial use.
7. Limitation of Liability
To the fullest extent permitted by law, DreamWayHotel shall not be held liable for:
Any indirect, incidental, or consequential damages;
Any service interruptions, delays, or technical failures;
Any inaccuracy or error in room information, availability, or pricing;
Actions or omissions of third-party partners or payment providers.
You acknowledge that your use of the site is at your own risk.
8. Cancellation and Refund Policy
Each property under the DreamWayHotel brand has its own cancellation terms, which are visible during the booking process and on your confirmation email.
Generally:
Non-refundable bookings are not eligible for cancellation or refund.
Flexible bookings can be modified or canceled within the time window stated.
No-shows may result in full charge without refund.
Refunds, when applicable, are processed within 5–10 business days.
9. Links to Third-Party Sites
Our website may include links to external sites, booking tools, or promotional partners. These third-party platforms are governed by their own terms and privacy policies. DreamWayHotel is not responsible for the content, reliability, or services of any external websites.
10. Changes to Terms
We may revise these Terms of Use at any time. Updated versions will be published on this page with the effective date. Continued use of our site after changes means you accept the revised terms.
We encourage you to review these terms regularly.
11. Governing Law and Jurisdiction
These Terms are governed by the laws of Poland and the European Union, including but not limited to the EU’s General Data Protection Regulation (GDPR).
 Any disputes arising out of or relating to the use of this site shall fall under the exclusive jurisdiction of the courts located in Warsaw, Poland.
12. Contact Information
If you have any questions or concerns regarding these Terms, please reach out to us:
DreamWayHotel Sp. z o.o.
 ul. Stawki 2A, 00-193 Warszawa, Poland
 Email: legal@dreamwayhotel.com
 Phone: +48 22 455 64 78